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GALAXY S3 PROBLEM
Problem: Audio And Microphone Issues

It’s difficult to have a phone conversation when the other person can’t hear you clearly or you can’t hear them. Some early adopters reported issues with the Galaxy S3 microphone and found that signal strength was dropping immediately after calls. The speakerphone function hasn’t worked smoothly for some and a complete loss of audio has been reported in extreme cases. A firmware update was rolled out to fix this, so you shouldn’t be experiencing these issues anymore. If you are, then it may be down to a blockage, a setting, or even the noise reduction feature.
Solutions:
Restarting the phone should temporarily resolve the issue, but that’s obviously not ideal so let’s try and find a permanent fix. Go to Settings > Accessibility and make sure Turn off all sounds is not checked to begin with. Now go to Settings > Sound and make sure your volume levels are correct and sound is turned on.
Hit Phone > Menu > Call settings > Additional settings and then uncheck Noise reduction. Some people have reported less echo and clearer calls with this turned off.
Take a look at the microphone hole on the bottom edge of your Galaxy S3. If it looks like there’s something stuck in there then that could be your issue. Be very careful when cleaning this. Try compressed air to blow it out first.
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with excellence.
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