[Morash]

Microphone Not Working

A lot of people have run into issues with the microphone not picking up their voice clearly.
They can’t record voice notes in a specific app, or they can’t be heard during calls.
There are a couple of possible causes for this.


Potential Solutions:

Make sure that you have removed the protective film from the screen.
If the problem is with a specific app then make sure it has permission to use the microphone in Settings > Privacy > Microphone.
It’s possible that your case is interfering with the noise cancelation feature. Try using the iPhone 5S with the case off, or head into Settings > General > Accessibility and turn Phone Noise Cancelation off to see if it makes a difference.

 

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