[Morash]

ANDROID JELLY BEAN PROBLEM

Problem:Random Rebooting Or Freezing - Jelly Bean Problem

If you find your phone keeps freezing or crashing and rebooting itself after a Jelly Bean update then it could be caused by an incompatible app. The problem is that your software has been updated, but the app hasn’t. It could also have been caused by a bug in Jelly Bean – Google released 4.2.2 and it was supposed to fix a number of bugs including the random reboot issue. If you’re still having problems there are a few things worth trying.



Possible Solutions



Your first port of call is always just to hold down the power button and turn your device off completely and then wait a moment and turn it on again.


Check which apps are running in Settings > Application manager on the Running tab. Remove them one at a time and wait to see if the rebooting or freezing problem occurs until you find the app responsible. This solution can be annoyingly time-consuming.


Do a factory reset by going to Settings > Backup & reset > Factory reset. Enter your pattern, password, or PIN when prompted, then choose Erase everything. Keep in mind, this will actually erase all content on your phone and re-install a fresh version of Android. Backup anything important.

 

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